Terms and Conditions

Effective Date: July 20, 2026

These Terms and Conditions (“Terms”) govern your use of the website skinora.ge (the “Website”), operated by Skinora (“Skinora,” “we,” “us,” or “our”), and every purchase you make through the Website. By accessing the Website or placing an order, you agree to these Terms. If you do not agree, please do not use the Website.

About Skinora

Skinora is an online store offering skincare, cosmetic, and beauty products, primarily serving customers in Georgia.

• Address: Chavchavadze 39B, Vake, Tbilisi, Georgia
• Email: [email protected]

Eligibility and Accounts

You must be at least 18 years old, or use the Website under the supervision of a parent or legal guardian, to place an order. When you create an account, you agree to provide accurate and up-to-date information and to keep your login credentials confidential. You are responsible for all activity that occurs under your account. We may suspend or close accounts used in violation of these Terms.

Products and Product Information

We make every reasonable effort to display product descriptions, images, ingredients, and prices accurately. However, minor variations may occur, and product packaging may change from time to time. Please always read the label and ingredient list before using any cosmetic product, and perform a patch test if you have sensitive skin. Information on the Website is provided for general purposes only and is not medical advice. If irritation occurs, discontinue use and consult a specialist.

Orders

Placing an order constitutes an offer to purchase. An order is accepted when we confirm it. We may refuse or cancel an order in cases such as product unavailability, pricing or description errors, or suspected fraud. If your payment has already been processed for a cancelled order, we will refund the full amount.

Prices and Payment

All prices are displayed in Georgian Lari (GEL). Payment is processed securely by our payment provider (Flitt) and supports bank cards, Apple Pay, and Google Pay. Skinora does not store your full card details. Obvious pricing errors may be corrected even after an order is placed; in such cases you may cancel the order for a full refund.

Shipping and Delivery

Delivery terms, timeframes, and fees are described in our Shipping & Delivery Policy.

Returns, Cancellations and Refunds

The rules for cancelling orders, returning products, and receiving refunds are described in our Refund & Cancellation Policy.

Intellectual Property

All content on the Website — including text, images, logos, and design — belongs to Skinora or its licensors and is protected by law. It may not be used without our prior written consent. Product trademarks and brand names belong to their respective owners.

Acceptable Use

When using the Website you must not: engage in unlawful activity, interfere with the operation of the Website, collect data through automated means (scraping), place fraudulent orders, or infringe the rights of others.

Limitation of Liability

The Website is provided on an “as is” basis. To the maximum extent permitted by applicable law, Skinora is not liable for indirect or consequential damages. Nothing in these Terms limits consumer rights that are mandatory under the laws of Georgia.

Privacy

Personal data is processed in accordance with our Privacy Policy.

Changes to These Terms

Skinora may update these Terms from time to time. The revised version will be posted on this page with an updated effective date. Continued use of the Website constitutes acceptance of the updated Terms.

Governing Law and Disputes

These Terms are governed by the laws of Georgia, and disputes are subject to the jurisdiction of the courts of Georgia. If a disagreement arises, please contact us first — we will try to resolve the matter amicably.

Contact

For any questions, contact us at [email protected], Chavchavadze 39B, Vake, Tbilisi.